How do I activate Duo Mobile directly from my smartphone or tablet? Users can enroll from their mobile device and activate Duo Mobile without having to scan a QR code To complete enrollment and activation directly from your smartphone or tablet, follow this process in our end user guide
How do I add a new phone as an authentication device? - Cisco Duo To activate Duo Mobile so that the user can authenticate using Duo Push or Duo Mobile passcodes, please read the Duo documentation on activating Duo Mobile To add a device to another administrator: Please read our Managing Duo Administrators documentation
How do I generate a bypass code? - Cisco Duo Please see What do I do if I’m locked out of Instagram, Facebook, or another third-party Duo Mobile account? for more information on third-party account lockouts A bypass code is a temporary passcode created by an administrator for a specific user to access a Duo-protected application
Duo Mobile Can I activate or reactivate Duo Mobile on a phone or tablet for users without access to SMS or who are not receiving the activation SMS message?
Duo Mobile Duo Mobile Account Recovery Android iOS Duo Push Third-Party Accounts Other Operating Systems OTP Passcodes Smartwatches 2 plus
Duo Mobile Privacy Information Duo Mobile uses a pseudonymized mobile crash reporting service This service collects information about app crashes, which we use to monitor app stability and to fix bugs